Latest update: January 17th, 2022

Dear Customers

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Happy new year!

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We hope you all had a great bit of relaxation time over the holiday period. We had a lovely break ourselves and now we are back to it and ready to see what we can achieve this year.

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Unfortunately we are still experiencing some delays with our Christmas period online deliveries, where we have had to launch investigations through our courier partners to locate the missing parcels. We are truly sorry about this for all involved and because of this there will be some major changes to the way we run our online deliveries in the coming year as to avoid such delays created by Covid in the future.

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Sincerely, 

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Andrew & Justin Lambie

Subs' Founders

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Our Store

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We are based in Taiwan and Subs is currently fully operational for manufacturing, customer service, and shipping.

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Our Customers

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We can only use EMS to send online purchases to the following countries:​

PLEASE NOTE: If you are ordering and your country is on the below list, please make sure you order at least 2 items or more, when you add shipping to your order it costs you the same to purchase one pair as it does two pairs!!

EMS is an expensive postal service to use, we apologise for any inconvenience.

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• Belgium

• Canada

• Czechia

• Italy

• Poland

• Sweden

• Switzerland

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We can currently send online purchases using standard delivery (& now EMS) to the following countries:​

STANDARD DELIVERY 

NEW SERVICE ALERT: Standard delivery countries listed below now have the option of EMS at checkout for speedier deliveries.

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• Austria

• Australia

• Bahrain

• Cambodia

• China

• Denmark

• France

• Germany

• Hong Kong

• Indonesia

• Japan

• Korea

• Malaysia

• Netherlands

• Norway

• New Zealand

• Philippines

• Poland

• Saudi Arabia

• Singapore

• Taiwan

• Thailand

• United Arab Emirates (UAE)

• The USA​

• Vietnam

• Slovakia

• Spain

• Turkey

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The following lists of countries below are currently NOT available for international deliveries due to restrictions by local postal services and lack of international commercial air freight flights.

If your country is on the list below and you would like to be informed when shipments are back online, you can either signup to our newsletter or send us an email and we will let you know when things get going again.

                                                                           Email: hello@subs.nz